CHAPTER 5 : Organizational Structures that Support Strategic Initiatives
QUESTION FROM THIS CHAPTER:
- Compare the responsibilities of a chief information officer (CIO) , chief technology officer (CTO) , chief security officer (CSO) , chief privacy officer (CPO) , chief knowledge officer (CKO)
- Explain the gap between IT people and business people and the primary reason this gap exists
- Define the relationship between information security and ethics
Organizational Structures
- Organizational employees must work closely together to develop strategic initiatives that create competitive advantages
- Ethics and security are two fundamental building blocks that organizations must base their businesses upon
IT Roles and Responsibilities
- Chief information officer (CIO) - responsible for overseeing all uses of information technology and ensuring the strategic alignment of IT with business goals and objectives
- Manager - ensure the delivery of all IT projects on time and within the budget
- Leader - ensure the strategic vision of IT is in line with the strategic vision of the organization
- Communicator - advocate and communication that IT strategy by building and maintaining strong executive relationships
- Responsible for ensuring the througghput, speed, accuracy, availability and reliability of IT.
- Chief technology officer (CTO) - ensuring the throughout,speed, accuracy, availability,and reliability of an organization's information technology
- Chief security officer (CSO) - ensuring the securities of IT systems and developing strategies and IT safeguards against attacks from hackers and viruses
- Responsible for ensuring the security of IT systems
- Chief privacy officer (CPO) - ensuring the ethical and legal use of information within an organization
- Responsible for ensuring the ethical and legal use of information
- Chief knowledge officer (CKO) - responsible to collect, maintain and distribute the organization's knowledge
- Responsible for collecting , maintaining and distributing the organization's knowledge
The Gap between Business Personnel and IT Personnel
- Business personnel - posses expertise in functional areas such as marketing, accounting, sales, and so forth
- IT personnel - the technological expertise
- This typically causes a communications gap between the business and IT personnel
- IT personnel have their own vocabularies consisting of acronyms and technical terms. Business personnel have their own vocabularies based on their experience and expertise. For both sides to have effective communications, the business personnel must seek to achieve an increased level of understanding of IT, and the IT personnel must seek to achieve an increased level of understanding
Organizational Fundamentals - Ethics and Security
1. Ethics - the principles and standards that guide our behavior toward other people
2. Privacy - right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent
SECURITY:
- Organizations information is intellectual capital - it must be protected
- Information security - the protection of information from accidental or intentional misuse by persons inside or outside an organizations
- E-business automatically creates tremendous information security risks for organizations
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