CHAPTER 1 :BUSINESS DRIVEN TECHNOLOGY

CHAPTER 1 :BUSINESS DRIVEN TECHNOLOGY

Information Technology's Impact on Business Operations

Organizations typically operate by functional areas or functional silos. The functional areas are interdependent.

INFORMATION TECHNOLOGY BASICS

• Information Technology (IT) is a field concerned with the use of technology in managing and processing information. IT is an important enabler of business success and innovation.

• Management Information Systems (MIS) is a general name for the business function and academic discipline covering the application of people, technologies and procedures to solve business problems. It is a business function, similar to Accounting, Operations etc.

DATA, INFORMATION AND BUSINESS INTELLIGENCE

Data is a raw facts that describe the characteristic of an event.

Information is data converted into a meaningful and useful context.

Business Intelligence is an applications and technologies that are used to support decision making effort.

IT CULTURES

Organizational information cultures include:

• Information-Functional Culture-Employees use information as a means of exercising influence or power over others.

• Information-Sharing Culture-Employees across departments trust each other to use information to improve performance.

• Information-Inquiring Culture-Employees across departments search for information to better understand the future and align themselves with current trends and new directions.

• Information-Discovery Culture-Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages.